All of our products (Excluding Grillz and Custom Jewelry – See Below) are unconditionally guaranteed!

• Exchanges: Defective items may be exchanged free of charge (buyer is responsible for shipping the item back)
• Refunds: If you are unhappy with an item it may be returned less Shipping & Handling charge. Buyer must submit a return request inside our Returns Center and return original item within 30 days of delivery for refund or exchange, and in the same condition as it arrived.
• Custom / Personalized items are NON RETURNABLE.

Can I return / exchange items if I change my mind?

• Yes of course you can! Simply submit a return or exchange request in our easy to use Return Center with just a few quick clicks.

Do you offer refunds?

• Yes we offer refunds. 
• Simply visit our Return Center and request the refund via the method of your choice, refund via original payment method, or store credit. 

Can I return a sale item?

• Depending on the specific sale item, and the terms and conditions around that promotion, you may not be able to return a sale item.
• Visit the offer product page and Return Center for more detailed info on your Sale Item.
• Alternatively, please do reach out to one of our jewelry experts via Live Chat, Phone, or email for more assistance if needed.